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Please take a few minutes to complete the various points of the feedback questionnaire of your language study trip abroad. Your opinion is very important to us because it allows us to follow up on and improve the quality of the services we propose to you.

The satisfaction criteria are evaluated from 1 to 5, 1 (choice 1) being the least good mark and 5 (choice 5) being the best. You have the possibility of adding comments directly related to the evaluated services.

Personal details
* Title
* Surname
* First name
* Date of birth
* Nationality
* Country of residence
* E-mail address
* Programme type
* Types of classes taken
* Place of programme
* Teacher's name
* Dates of programme
from to  
Study Abroad
General impressions of language study trip
Quality/price ratio
Destination
General impressions of the city
General impressions of the country
Comments
School
Location of the school
School facilities
Classrooms
Nationality mix
Comments
Teaching
Level at the beginning of the programme
Level at the end of the programme
Number of participants per class (on average)
Nationalities of the students in the class
Average age of the students
Teaching method and course material
Dynamism and contact with the teachers
Class atmosphere
Comments
Placement
Did you participate in a placement programme after your classes (work experience, voluntary work, paid job)?
If yes, which one?
Work experience placement, voluntary work or paid job
Comments
Accomodation
* Accomodation type
Name of the family or residence
Time between accommodation and school
minutes
Means of transport
Room
Shower / Bathroom
Meals
Contact with the family
Contact with the other students
Can you recommend this accommodation?
Comments
Leisures
Offer of leisure activities in the school
Offer of excursions in the school
Availability of the staff
Comments
ESL (Preparation of the trip)
Advice of ESL (choice of the destination, programme, accommodation, dates, etc.)
Information available (city, school, accommodation, leisure, rates, etc.)
Availability of the ESL staff
Documents and advice prior to departure
Comments
Miscellaneous
Do you think you have made progress?
If yes, why and how much?
What could we improve?
Did you extend your stay at the school?
If yes, when and for how many weeks?
Did you extend your stay in the country (travelling)?
If yes, please share your impressions with us?
What did you like best / positive points about the school?
Advice on things not to be missed out on?
* Are you going to recommend ESL to your close ones/friends?
* Can we cite you as a reference?
* Can we communicate your e-mail address to someone who is interested?
* Can we communicate your telephone number to someone who is interested?
Additional comments
 
* Compulsory fields

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