About ESL, ESL Language Travel Awards
About ESL

ESL Language Travel Awards

ESL Language Travel Awards

​ESL Language Travel Awards

The ESL Language Travel Awards recognise schools that have performed exceptionally during the preceding year.
More than 400 ESL partner schools around the world are eligible for an award.

Decided according to more than 7400 client reviews combined with feedback from more than 180 ESL team members from our 50 sales offices, the ESL Languge Travel Awards offer a fair and objective view of which schools have really excelled.

The 2016 winners are:

School of the year (English)

  • School of the year (other languages)

  • School group of the year

    School facilities of the year

  • Accommodation of the year

  • Leisure programme of the year

  • CSR Champion of the year

    Congratulations to all of the winners!

    ​How the Awards are decided

    Awards are based on the feedback we receive from our students and staff.

    When students return from their study abroad stay, we ask them to rate all aspects of their experience, including facilities, teaching quality, accommodation and leisure. Behind these questions are more specific ones in each category (for example location, common areas, classrooms and infrastructure all fall under 'facilities').

    In most categories, the top ten schools are first ranked by student feedback, and then all ESL team members who work directly with schools rate them based on their own experiences. The scores are then combined to find a winner. (The questions we ask our team really boil down to “how does working with this school make it easier for you to serve clients?”)

    Our team work daily with students and schools. The relationship involves not only product knowledge and know-how, but also logistics, availabilities and dealing with special requests. As well as caring for the needs of students and listening carefully to each customer’s goals, our team regularly visit schools, enabling them to give comprehensive feedback. All of this work allows us and our partner schools to deliver a personalised experience to each student.

    The CSR Champion category is based on schools’ use of our CSR Self-Assessment tool. This online questionnaire allows partner schools to self-assess the degree of achievement in their CSR strategies. With our commitment to sharing CSR best practice in the field, we are uniquely placed to give this award. Schools which are members of groups are measured as a whole, as opposed to individual schools.

    In some categories, only student feedback counts. For example, Teaching Programme of the Year and Leisure Programme of the Year. These are directly linked to students’ on-site experience.

    Winning isn't everything...
    But it matters. The awards are an opportunity to reward excellence and encourage all of our partner schools to keep pushing to provide the very best student experience. To see the top ten lists of runner-ups for each category, check out this blog post.

    Winners of these awards can be proud of the fact they have been elected by the people who matter most of all. 

    5 REASONS TO CHOOSE ESL – LANGUAGE STUDIES ABROAD

    1. Star Agency Europe
    2. ESL – LANGUAGE STUDIES ABROAD IS EUROPE’S STAR AGENCY  

      ESL – Language studies abroad won Star Agency Western Europe for the fifth time at the 2016 ST Star Awards. 

    3. BEST PRICE GUARANTEE 

      If you find our programmes cheaper with another language travel agency, you will be refunded 100% of the price difference.

    4. FREE AND PERSONALISED SERVICE 

      We offer you free and personal advice before, during and after your language course abroad.

    5. CUSTOMER SATISFACTION 

      In 2016, 97% of our students would recommend ESL – Language studies abroad to their friends and relatives. 

    6. CERTIFIED QUALITY 

      ESL – Language studies abroad is accredited by quality control bodies in the tourism and education industries.  

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    TESTIMONIALS

    Carlos Alonso Rodríguez

    Galway was one of the best experiences of my life. It’s a small but incredibly lively city, and it’s impossible to get bored there. It has all the atmosphere of a university town, and every night, there’s something to do, like the salsa nights on Wednesdays at Monroe’s and Fridays at The Front Door. The people there are really friendly and try to help you as much as they can. I stayed with a host family, and they treated me as if I were their own son.

    I would also like to mention the Atlantic language school. I had an incredible 8 months there, and every week you have the chance to meet new people. I made lifelong friends, and today I’m still in touch with people from Brazil, Italy and South Korea, to name a few.

    If I had the opportunity to go back, I wouldn’t hesitate for a second.

    Read more

    My one-to-one language stay at Mr & Mrs Smith’s home in Worthing was very good. The couple is very nice and helpful. From Monday to Friday, in the morning I had a 3-hour lesson (often more than 3 hours) with few breaks, and in the evening I had to do some homework in my bedroom (I requested it!). In the afternoon, Tony and his wife Anne would have me visit the surroundings and keep me busy. They are very nice and they welcomed me into their family life as if I were a real member. Their home is simple but comfortable: I had my own big room (around 15m2) facing the garden, and it was very quiet. Tony and Anne were very careful with the food quality (they like organic products), so I ate very well the whole time; Anne likes to cook for her guests and tries to satisfy everyone’s taste.

    In a nutshell, I am very happy about this experience: I improved my English in the best conditions and discovered the surrounding region.

    Read more
    Carmen María Pons Salvador

    My stay in Exeter was a beautiful experience both on the personal level as well as on the language learning level.

    At ESL, they advised me very well in Valencia. With highly personal service and great organisation, they were always making sure that my trip met my expectations. Both my host family and the GLOBE school were of the highest quality.

    Of course, I would go back to ESL again for its amazing service and professionalism.

    Read more

    THE ESL COMMUNITY

    Check out our blogs, social network pages and various online platforms to read travel stories, articles and reviews from our students on language courses abroad.

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