About ESL, ESL Language Travel Awards
About ESL

ESL Language Travel Awards

ESL Language Travel Awards

​ESL Language Travel Awards

The ESL Language Travel Awards recognise schools that have performed exceptionally during the preceding year.
More than 400 ESL partner schools around the world are eligible for an award.

Decided according to more than 7400 client reviews combined with feedback from more than 180 ESL team members from our 50 sales offices, the ESL Languge Travel Awards offer a fair and objective view of which schools have really excelled.

The 2016 winners are:

School of the year (English)

  • School of the year (other languages)

  • School group of the year

    School facilities of the year

  • Accommodation of the year

  • Leisure programme of the year

  • CSR Champion of the year

    Congratulations to all of the winners!

    ​How the Awards are decided

    Awards are based on the feedback we receive from our students and staff.

    When students return from their study abroad stay, we ask them to rate all aspects of their experience, including facilities, teaching quality, accommodation and leisure. Behind these questions are more specific ones in each category (for example location, common areas, classrooms and infrastructure all fall under 'facilities').

    In most categories, the top ten schools are first ranked by student feedback, and then all ESL team members who work directly with schools rate them based on their own experiences. The scores are then combined to find a winner. (The questions we ask our team really boil down to “how does working with this school make it easier for you to serve clients?”)

    Our team work daily with students and schools. The relationship involves not only product knowledge and know-how, but also logistics, availabilities and dealing with special requests. As well as caring for the needs of students and listening carefully to each customer’s goals, our team regularly visit schools, enabling them to give comprehensive feedback. All of this work allows us and our partner schools to deliver a personalised experience to each student.

    The CSR Champion category is based on schools’ use of our CSR Self-Assessment tool. This online questionnaire allows partner schools to self-assess the degree of achievement in their CSR strategies. With our commitment to sharing CSR best practice in the field, we are uniquely placed to give this award. Schools which are members of groups are measured as a whole, as opposed to individual schools.

    In some categories, only student feedback counts. For example, Teaching Programme of the Year and Leisure Programme of the Year. These are directly linked to students’ on-site experience.

    Winning isn't everything...
    But it matters. The awards are an opportunity to reward excellence and encourage all of our partner schools to keep pushing to provide the very best student experience. To see the top ten lists of runner-ups for each category, check out this blog post.

    Winners of these awards can be proud of the fact they have been elected by the people who matter most of all. 

    5 REASONS TO CHOOSE ESL – LANGUAGE STUDIES ABROAD

    1. Star Agency Europe
    2. ESL – LANGUAGE STUDIES ABROAD IS EUROPE’S STAR AGENCY  

      ESL – Language studies abroad won Star Agency Western Europe for the fifth time at the 2016 ST Star Awards. 

    3. BEST PRICE GUARANTEE 

      If you find our programmes cheaper with another language travel agency, you will be refunded 100% of the price difference.

    4. FREE AND PERSONALISED SERVICE 

      We offer you free and personal advice before, during and after your language course abroad.

    5. CUSTOMER SATISFACTION 

      In 2016, 97% of our students would recommend ESL – Language studies abroad to their friends and relatives. 

    6. CERTIFIED QUALITY 

      ESL – Language studies abroad is accredited by quality control bodies in the tourism and education industries.  

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    TESTIMONIALS

    Andrea Quattrone

    I decided to go on a language trip to Newcastle upon Tyne with ESL and now I can say that it was one of the best choices I have ever made. I learned about ESL online; at first, I was very impressed by their website’s precision, and then, by the staff’s availability and professionalism. They were all extremely helpful and precise in clarifying all my doubts!

    In the beginning, I went on this trip just to improve my English knowledge and skills, but it soon became one of the best ways to strengthen incredible relationships. I am still very close to some of the people I met during my stay and I really would like to develop these friendships in the future and take them as good excuses to travel more.

    Anyone can say that England is a truly unique country, but going there is the only way to deeply understand this statement. The habits, the breakfast, the buildings… there are so many things to discover. And British people are so enthusiastic that they make you feel warm even in a place that isn’t!

    The weekend excursions were my favourite thing! Edinburgh, the Lake District, Alnwick Castle (Harry Potter’s one!)… The moments I spent in these places were truly unforgettable!

    Read more
    María Bautista Villaverde

    Learning French at the Institut Européen de Français was a great experience. I refreshed my French and got ready for my third Erasmus term. Classes are interactive and practical. Life in Montpellier is quiet, but – as it’s a student town – there is always something to do.

    Read more
    Ana Briones Gallego

    In October, I took an English course in Byron Bay, a small city in Australia, in the region of New South Wales. This experience was absolutely incredible. Byron is a very special place; the pace of life is relaxed, people are really nice and the surroundings are amazing. I spent most of my free time at the beach, where I could see dolphins and whales, only a few meters away from the coast. The main sport here is surf, so even if you’ve never tried, you have to give it a go. At night, there are many bars with live music. The school is very welcoming and all teachers are always helpful. I recommend Byron Bay as a destination, as it’s really similar to paradise! You will learn English whilst feeling constantly on holiday!

    Read more

    THE ESL COMMUNITY

    Check out our blogs, social network pages and various online platforms to read travel stories, articles and reviews from our students on language courses abroad.

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