From hotels and events to restaurants and bars – hospitality is a booming and dynamic industry that accounts for 1 out of 11 jobs in the world. For students who enjoy travelling, working as a team, and putting a smile on people’s faces – the hospitality industry is a great way for you to put your people skills to good use.
As an international industry by nature – hospitality employers often value English skills very highly. Fortunately, when you choose a professional diploma with ESL, you’ll be immersed in an English-speaking environment in a country that speaks it natively while you study hospitality!
If you’re looking to fully propel your hospitality career, international work experience is a great way to start. Check out our professional hospitality diplomas in Canada to pursue a paid internship or part-time job related to your diploma alongside your studies.
Customer Service (48 weeks)
At the heart of hospitality is the customer. It will be your responsibility as a hospitality professional to make sure they leave your workplace with a smile. Modules will run through basic IT skills, customer interaction, providing information and assistance and job search preparation. During the course, students will learn how to handle customer complaints, work in a team and provide information to customers.
Diploma in Hospitality Operations (44 weeks)
Learn the core concepts and practical knowledge of every facet of hospitality, including guest relations, front desk, food & beverage, and more. Through engaging and practical lessons, you’ll learn how to effectively provide unbeatable guest satisfaction and secure your place in the hospitality industry. This diploma will open a wide range of jobs for you to apply to, including concierge, guest services, human resources, food & beverage management, and more.