Working at ESL, Jobs
Working at ESL

Jobs

Jobs

We are currently looking for people who wish to join our team! If you are interested in any of the positions advertised below, please send us your CV and cover letter to: jobs:::esl:::ch

Barcelona

CRM Manager
Are you passionate about languages and travel? Are you inspired by the idea of working in a dynamic team? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a CRM Manager based in Barcelona.
 
Job overview
Your mission will be to ensure that ESL’s CRM system provides timely, accurate information to manage the company’s Sales, Admissions and CRM-related Marketing activities.
 
The CRM Manager will work closely with the Sales, Marketing, IAC and IT departments, to provide strategic recommendations and insight in order to continuously improve and refine the performance of our CRM system. As CRM manager you will be a key team member or leader of company-wide projects such as CRM, Client Area and Leads. You will provide strategic and operational input to these projects.
 
Main tasks:

 
  • Ensure that the CRM meets the company’s strategic objectives for Sales, Marketing and IAC workflow and reporting
  • Improve processes around the usage of the CRM, by continuously evaluating, monitoring, coaching, performing spot checks and developing best practices
  • Manage and coordinate, from the user perspective, all development and enhancement projects related to the Argo CRM and related tools and provide regular support to CRM users
  • Provide strategic input to the Head of Sales, Marketing and IAC regarding training, resource requirements and best practices regarding CRM tools
  • Design and prepare Sales and Marketing reports and dashboards which provide comprehensive analysis of performance
  • Prepare user and best practices documentation and training with respect to activities surrounding the CRM system
  • Create and maintain the relevant data in the CRM, such as form letters, templates, automatic paragraphs, postal and other demographic data and other codes and information relating to the Argo CRM
  • Prepare exception reports and follows up with the sales staff to ensure compliance with best practices
  • Ensure the quality of all standard messages and texts are effectively coordinated with the Marketing and Products so that all CRM communications meet the company’s highest quality standards, while addressing local market requirements
  • Ensure the highest level of data integrity, quality of usage and best practices, to enable Top Management to make sound strategic decisions based on the analysis obtained through the CRM system
  • Travel regularly to the Montreux and Barcelona Headquarters and other key locations such as sales offices, to perform training, coaching and quality checks 

Your professional skills:
 
  • You have a university-level bachelor’s degree in Sales, Marketing or Management Science, or professional equivalent
  • You have a minimum of 5 years experience in a similar position
  • You are extremely proficient in the use of computers and standard office software, with extensive experience using a modern CRM system
  • You have expert-level knowledge of Excel, Business Intelligence tools and/ or CRM report writing tools
  • You have direct experience in sales and sales management in the education or travel sectors
  • You master written and spoken English, as well as at least one other major European language, including the language spoken at the job location (French or Spanish) 

Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have excellent team working skills and ability to work with a remote team
  • You have excellent organizational skills and ability to multitask
  • You have good negotiation and problem solving skills 

What we offer you:
 
  • The opportunity to develop your skills in an international environment
  • A first or new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 

Place of work: Barcelona (Spain)
 
Start date:
ASAP
 
Reference:
ESL_CRM
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.
 
HR Manager

Are you looking for an enriching experience in the human resources field? Are you passionate about languages and travel? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
We are currently looking for a HR Manager based in our Head Office in Barcelona.
 
Job overview
In direct contact with the Head of HR in Montreux (Switzerland), your main mission will be to execute the global ESL HR strategy and be the contact HR person in Barcelona Head Office.
 
Main tasks:
 
  • You will actively participate in the development of our international recruitment strategy and lead processes for our Barcelona Head Office.
  • You will be in charge of the coordination of the recruitments for our Head Office in Barcelona, which involves the contact with external partners and tools (recruitment agencies, job boards providers, social medias, etc.) preparing of the job adverts, checking application forms, shortlisting, screening potential candidates and realising first interviews
  • You will support the development and implementation of policies (working conditions, health & safety, performance management, absence management, etc.) and replies to the questions of managers and employees
  • You will assist the Head of HR in defining the right internal communication strategy for our Head Office in Barcelona
  • You will be the person of reference in case of absence of the Head of HR
  • You will promote equality and diversity as part of the culture of the organization
  • You will participate in different HR and company projects and perform other duties as required and assigned 

Your professional skills:
 
  • You have a higher education in business with HR specialisation ideally or a similar level of thinking achieved through experience
  • You have at least 3-5 years of experience in Human Resources in a high quality service environment
  • You have proven experience in business partnering with senior managers
  • You have solid experience in recruitment in an international environment with a track record to recognizing and recruiting talents
  • You possess very good knowledge of recruitment tools (job boards, social medias, recruitment interview processes, potential evaluation, etc.)
  • You have extensive Spanish labour law knowledge skills
  • You are able to compile and interpret statistical data and you know how to communicate it in a professional and understandable manner
  • You have excellent organizational skills and ability to multitask
  • You possess very good IT skills (MS Office)
  • You have a high ethical standard to manage information of a confidential nature 
 
Your personal skills:
 
  • You have excellent communication and interpersonal skills to form effective working relationships with people at all levels
  • You have integrity and approachability
  • You have excellent team working skills and ability to work with a remote team
  • You have cultural awareness and strong ethics
  • You have good negotiation and problem solving skills
  • You are fluent in English and have an excellent command in Spanish. French is considered as a plus and any other language would be an asset. 

Other
 
  • The preferred candidate needs to have a proven passion for languages and travel as part of professional or personal life and willing to travel to Montreux Head Office and/or other ESL locations when requested. 

What we offer you
 
  • The opportunity to develop your skills in an international environment
  • A first or a new experience in the exciting field of language travel
  • A young and dynamic work atmosphere
  • Corporate ethics oriented sustainable development 
 
Place of work: Barcelona (Spain)
 
Start date: ASAP
 
Reference:
ESL_HR
 
Type of contract: non-fixed-term contract
 
Activity rate: full time
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
Only applications accepted for an interview will receive a reply.
IT Network Engineer
Are you passionate about languages and travel? Are you inspired by the idea of working in a dynamic team? If you are ready to get involved, a new professional challenge awaits you at ESL!
  
Job overview
We are currently looking for an IT Network Engineer who will be responsible for the technical management and administration of the ESL and affiliate IT networks (LAN and WAN) in over 55 locations in Europe, Latin America and New Caledonia.
 
Your main goal will be to ensure that the network is secure, highly available and offers optimal performance. You will propose and implement cost-effective solutions to allow us to implement long-term IT strategies, and you will install, configure and maintain network hardware and software and provide level 2 and level 3 support for network and system-related issues.
 
Main tasks:
 
  • You ensure efficient and effective communications with the IT Operations and Support Manager and other members of the IT team.
  • You ensure that the company’s network (LAN, WAN) functions efficiently and with minimal down-time.
  • You ensures that the company’s VoiP system, business applications and services function efficiently on the ESL network.
  • You create and update configurations for network hardware and software.
  • You conceive, install and maintain performance and bandwidth monitoring solutions.
  • You participate, with the IT Operations and Support Manager, in the elaboration of active and passive security solutions for the entire ESL and affiliate’s network.
  • You participate, with the IT Operations and Support Manager, in the elaboration of a disaster recovery plan.
  • You participate in company-wide projects, including migration of ESL and affiliate services to the cloud, with particular accent on network bandwidth, latency and availability to provide adequate performance.

Your experience:
 
  • You possess a Bachelor’s or high technical school diploma in Information Science with specialization in network technologies.
  • You have a minimum of 5 years experience administering a complex network environment.
  • You have a Certified Sonic Wall or Cisco administrator or equivalent through professional experience. 

Your professional skills and education:
 
  • You have a detailed knowledge of network protocols, hardware, software and firmware.
  • You master UNIX / Linux operating systems and command-line interfaces.
  • You possess in-depth knowledge of VoIP.
  • Knowledge of Mac OSX is an advantage.
  • You are a French or English mother tongue or equivalent and with a good working knowledge of the other: any other languages (Spanish, German or other) are considered a plus. 

Your personal skills:
 
  • You are a highly motivated self-starter, passionate about network technology and administration.
  • You are flexible with respect to working hours. 

What we offer you:
 
  • The opportunity to develop your skills in an international environment, in the exciting field of language travel
  • A young and dynamic work atmosphere.
  • An environment where corporate ethics and sustainable development matter. 
 
Place of work: Montreux or Barcelona (the candidate in Barcelona would have to be prepared to come and work in Montreux for 12 to 24 months, then re-locate to Barcelona.)
 
Start date: As soon as possible
 
Reference:
ESL_IT
 
Type of contract: Permanent contract
 
Activity rate: Full time
           
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch.
 
Only applications accepted for an interview will receive a reply.
Regional Online Marketer
Are you passionate about languages and travel? Are you comfortable working in a team? If you are ready to get involved, a new professional challenge awaits you at ESL!
  
Job overview
For our Online Marketing department, we are currently looking for a Regional Online Marketer (Spanish or German native speaker) who will promote our brand through online channels by sharing interesting content online – we call this Outreach – and have a genuine taste for written and verbal communication.
 
You will report to the SEO Manager and a very creative, flexible and proactive approach to your work will be required. You will be based in our Barcelona office as part of a small team of multi-lingual Regional Online Marketers, in liaison with our Montreux Headquarters.

 
Main tasks
 
SEO
 
  • Perform ongoing keyword discovery, expansion and optimization for your assigned markets
  • Implement linkbuilding strategy
  • Research and implement search engine optimization recommendations
  • Research and analyze competitor advertising links 


SMO & content management
 
  • Apply SMO and content strategies for your assigned markets
  • Build ESL’s community around the industry’s core topics, identify opportunities to connect with ESL’s audience online and manage/answer comments on ESL’s various social platforms
  • Write various types of texts (descriptions, comments, blog posts) and run communication campaigns across all available channels (social platforms, websites, blogs, etc.)
  • Share ESL’s content online (internal and external platforms) and build strong relationships with the industry’s influencers
  • Track, monitor and report on all your activities 


Your professional  skills and experience :
 
  • You have a background in SEO, community management and / or in outreaching content across various channels
  • You have a good previous experience in a similar role or in PR / Communication / Journalism
  • You have a natural leadership
  • You have excellent written and verbal communication skills
  • You simply have a keen interest in the latest Internet trends & technologies, you spend a fair amount of time on the Internet already, for personal and professional use
  • You may already run a blog or write online about something that you are passionate about
  • You have irreproachable online profiles
  • You have proven experience in using industry tools (Google Analytics, SEO and SMO tools, etc.), Excel guru a plus
  • You are a Spanish or German native speaker and you are fluent in English, any other languages (Italian, French or other) are considered a plus 

Your personal skills:
 
  • You are reliable and have a detail- and result-oriented personality
  • You are enthusiastic and creative thinking
  • You have great flexibility
  • You have outstanding organization skills
  • You have he ability to work independently and in a team

Your education :
 
  • Postgraduate degree in marketing, communication or business management. 


What we offer you:
 
  • The opportunity to develop your skills in an international environment, in the exciting field of language travel
  • A young and dynamic work atmosphere
  • An environment where corporate ethics and sustainable development matter
  • Autonomy at work, alongside regular contacts with the marketing team in Switzerland and in Spain 

 
Place of work: Barcelona (Spain)
 
Start date: As soon as possible
 
Type of contract: Undertemined contract
 
Activity rate: Full time
 
Reference: ESL_SEO
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch
 
We plan on running preliminary Skype/phone interviews, and if successful, second Skype interviews or in-person interviews in Barcelona.
 
Only applications accepted for an interview will receive a reply.
Senior Regional Online Marketer
Are you passionate about languages and travel? Are you comfortable working in a team? If you are ready to get involved, a new professional challenge awaits you at ESL!
 
Job overview
 
For our Online Marketing department, we are currently looking for a Senior Regional Online Marketer (Spanish or German native speaker) who will promote our brand through online channels by sharing interesting content online – we call this Outreach – and have a genuine taste for written and verbal communication.
 
You will report to the SEO Manager and a very creative, flexible and proactive approach to your work will be required. You will be based in our Barcelona office as part of a small team of multi-lingual Regional Online Marketers, in liaison with our Montreux Headquarters.
 

Main tasks:
 
SEO
 
  • Perform ongoing keyword discovery, expansion and optimization for your assigned markets
  • Implement linkbuilding strategy
  • Research and implement search engine optimization recommendations
  • Research and analyze competitor advertising links 
SMO & content management
 
  • Apply SMO and content strategies for your assigned markets
  • Build ESL’s community around the industry’s core topics, identify opportunities to connect with ESL’s audience online and manage/answer comments on ESL’s various social platforms
  • Write various types of texts (descriptions, comments, blog posts) and run communication campaigns across all available channels (social platforms, websites, blogs, etc.)
  • Share ESL’s content online (internal and external platforms) and build strong relationships with the industry’s influencers
  • Track, monitor and report on all your activities 
Team project coordination
 
  • Assist the SEO Manager in coordinating the Regional Online Marketer Team’s projects at an operational and daily level 

Your professional  skills and experience :
 
  • You have a background in SEO, community management and / or in outreaching content across various channels
  • You have a good previous experience in a similar role or in PR / Communication / Journalism
  • You have a natural leadership
  • You have excellent written and verbal communication skills
  • You simply have a keen interest in the latest Internet trends & technologies, you spend a fair amount of time on the Internet already, for personal and professional use
  • you may already run a blog or write online about something that you are passionate about
  • You have irreproachable online profiles
  • You have proven experience in using industry tools (Google Analytics, SEO and SMO tools, etc.), Excel guru a plus
  • You are a Spanish or German native speaker and you are fluent in English, any other languages (Italian, French or other) are considered a plus 

Your personal skills:
 
  • You are reliable and have a detail- and result-oriented personality
  • You are enthusiastic and creative thinking
  • You have great flexibility
  • You have outstanding organization skills
  • You have the ability to work independently and in a team 

Your education :
 
  • Postgraduate degree in marketing, communication or business management. 
What we offer you:
 
  • The opportunity to develop your skills in an international environment, in the exciting field of language travel
  • A young and dynamic work atmosphere
  • An environment where corporate ethics and sustainable development matter
  • Autonomy at work, alongside regular contacts with the marketing team in Switzerland and in Spain 

Place of work: Barcelona (Spain)
 
Start date: As soon as possible
 
Type of contract: Undertemined contract
 
Activity rate: Full time
 
Reference: ESL_SEO
 
If you fit the profile and are tempted by the experience, please send us your application file in English (résumé) along with a cover letter to the following e-mail address: jobs@esl.ch 
 
We plan on running preliminary Skype/phone interviews, and if successful, second Skype interviews or in-person interviews in Barcelona.
 
Only applications accepted for an interview will receive a reply.
Reiseberater/-in

5 REASONS TO CHOOSE ESL – LANGUAGE STUDIES ABROAD

  1. Star Agency Europe
  2. ESL – LANGUAGE STUDIES ABROAD IS EUROPE’S STAR AGENCY  

    ESL – Language studies abroad won Star Agency Western Europe for the fifth time at the 2016 ST Star Awards. 

  3. BEST PRICE GUARANTEE 

    If you find our programmes cheaper with another language travel agency, you will be refunded 100% of the price difference.

  4. FREE AND PERSONALISED SERVICE 

    We offer you free and personal advice before, during and after your language course abroad.

  5. CUSTOMER SATISFACTION 

    In 2016, 97% of our students would recommend ESL – Language studies abroad to their friends and relatives. 

  6. CERTIFIED QUALITY 

    ESL – Language studies abroad is accredited by quality control bodies in the tourism and education industries.  

FREE ONLINE TESTS

Test your language level in a few minutes.

TESTIMONIALS

A two-month language learning trip to sunny Spain, with accommodation in a host family and a content-rich course at a real Spanish school. That is what ESL offered me, all of this well-organized, completely hassle-free without any problems. The school welcomed me very warmly, with many different nationalities represented. The only pity was that during my study period (in the fall) there were fewer students of my own age, so Nerja is especially recommendable during the summer months for people in their twenties and thirties!. My host family was very open-minded, clean and sympathetic, I could not have wished for a better stay. One thing is for sure: I will definitely go back to Nerja!

Read more
Marie Fugier

Last summer I spent 5 weeks in Vancouver to improve my English and it was an incredible experience.
Apart from the fact that the country is truly amazing, EC Vancouver welcomed me in the best possible way.
Upon arrival, all the new people went to have dinner together and visit the city, which means that you’re not alone for long; in my case, I met a group of 10 people that day, and we spent the whole stay together! (and we are still in touch!). The nationality mix and the learning method gave me a lot, and the school staff recommended us the best excursions in British Columbia (Victoria, Rockies Mountains and much more). So many good memories; I want to go back!

Read more

At the beginning of November, I went to Australia for a 7-week course, but then I saw that I was progressing so fast that I decided to stay 5 weeks longer; so in the end, I spent 3 months there. It was an incredibly rich experience, thanks to my English improvement but also to the people I met there, coming from Colombia, Brazil, Spain, South Korea, Japan, Chile and more. The school is in Brisbane’s city centre and has a nice view on King George Square. My teachers were really good, the environment was pleasant and I really started to love the language. I was lucky because I was the only French in my class, so I could speak English all the time. This is definitely one of the best schools in Brisbane if you want to improve your English while enjoying the good weather every day.

Read more

THE ESL COMMUNITY

Check out our blogs, social network pages and various online platforms to read travel stories, articles and reviews from our students on language courses abroad.

VIDEOS